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FWD Vietnam

Our vision is to change the way people feel about insurance

FWD focuses on creating fresh customer experiences, with easy-to-understand products, supported by leading digital technologies

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2017

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FWD Vietnam

Outbound Staff (Contract 12 months)

  • FWD Vietnam , Ho Chi Minh - Vietnam
  • 800 Competitive
  • Posted: 10 Jan 2019
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Job Description

What you'll be doing

  • Conduct normal Welcome call for Cancer Care online/offline and other products. (Hotline team handles those special Welcome call requested by Compliance)
  • Conduct normal premium reminder
  • Conduct care call to VIP customers to do quality assurance our care activities (birthday gift).

Job Requirements

  • From fresh graduate to 3-year experience in Customer Service/ Call center, preferably with life insurance or services background.
  • Good knowledge of telephone and computer systems so they can use call center systems efficiently.
  • Good learning skills to acquire the product knowledge to answer basic questions accurately.

Additional Information

2019-01-10 USD

About FWD Vietnam

FWD Vietnam aims to provide customer-led insurance coverage, including life insurance, personal accident, critical illness, and health-focused products. Along with ABBANK, our bank partner, we deliver a fresh customer experience and provide quality services nationwide in Vietnam.

Outbound Staff (Contract 12 months)

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