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FWD Vietnam

Our vision is to change the way people feel about insurance

FWD focuses on creating fresh customer experiences, with easy-to-understand products, supported by leading digital technologies

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FWD Vietnam

Senior Officer, Digital Support

  • FWD Vietnam , Ho Chi Minh - Vietnam
  • 1200 Competitive
  • Posted: 10 Jan 2019

Job Description

At FWD, we are Everyday Trailblazer!

  • [Challenger] - throw out the rule book and use our passion and ideas instead.
  • [Collaborator] - propose for different perspectives and collaborate those differences.
  • [Champion] - treat others with fairness, respect and add value to lives of other people.
  • [Performer] - have passion for thinking ahead and put ideas into actions.  

Business context you’ll be in

The Senior Officer, Digital Support will be responsible for:

  • Developing the requirements for system development.
  • Handling UAT testing & system enhancement.

What you’ll be doing

  • Discuss with Business to collect, clarify and finalize user requirements from end users.
  • Facilitate with business users to prepare Test plan, Test cases and execute User Acceptance Test.
  • Handle UAT the new applications and enhancement requests to meet objectives.
  • Prepare test documentation and review with development team.

Job Requirements

  • University degree.
  • 1-2 years of experience in business analysis, tester.
  • Experience working in a  team-oriented, collaborative environment.
  • IT/Insurance background is preferable.
  • Good knowledge of IT system design (SQL, Java Script, HTML,...) & distribution support.
  • Good communications and interpersonal skills.
  • Good organizational, analytical and problem-solving skills.
  • Experience in Life insurance domain is preferred.
  • Good at spoken and written in both Vietnamese and English.

Additional Information

2019-01-10 USD

About FWD Vietnam

FWD Vietnam aims to provide customer-led insurance coverage, including life insurance, personal accident, critical illness, and health-focused products. Along with our bank partners, we deliver a fresh customer experience and provide quality services nationwide in Vietnam.

Senior Officer, Digital Support

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